It seems appropriate at this point to say a few things about why we built iggli’s invite service and what we think that service will mean for iggli’s partners and for the fans. We often say that great events are social. Whether you’re planning a night out to see your favorite local band or U2 in a packed stadium or maybe the LA Lakers, you will probably end up going with one or more friends. Often the decision to attend a particular event may have little to do with the featured artist or the teams that are playing. Because people often choose to attend an event because they want to spend time with the group that is going to the event or the person who sent out the invitations. To put it another way: it’s about the people.
Brad Feld reflects on a similar epiphany in a recent blog post: “It’s All About the Faces.” (No, he isn’t talking about Rod Stewarts’ bandmates in the Gasoline Alley / Maggie May era.) He reflects on his experience of changing his Twitter avatar from a photo to a graphic designed by Anthony Dimitre. Brad’s experience with this, and with the profile images that Gist makes available (via a Google search) was interesting. It boils down to this. We have an important, powerful and emotional connection to people. Our connections to people influence our behavior. And when we take an approach to software and services that leaves people out of the picture, or when we do things that ignore or constrain the basic human connection, the end result is something less powerful and less satisfying.
Back to iggli. It seemed curious to us that despite all the great, social events people attend, no one had developed an effective model for connecting people-to-people and friend-to-friend as part of the experience of deciding to attend an event. Please don’t get me wrong. I know there are more than enough invitation-oriented web services available. While Evite may be the most familiar, a dozen others exist, including Anyvite, Center’d, MyPunchbowl, Socializr, Eventbrite and more. Each of them has its own particular emphasis, and most of them are worth a look.
But none of these services has focused on the space iggli has carved out: an industry standard “invite friends” service that has been designed from the first line of code to provide value to fans (”Power to the People”) and to iggli’s partners (venues, promoters, artists, sports teams and ticket sellers). iggli’s “invite friends” service is different in another respect. The button that invokes the service can be found on the event site iteslf. For example, one of our partners is Nederlander Concerts. A look at the event schedule for The Greek Theatre (in LA) or The Grove (in Annaheim) reveals the “invite friends” button that provides the doorway into iggli’s service.
And since iggli began providing its “invite friends” service for Nederlander Concerts, more partners have begun to embrace the service, inluding Bill Silva Entertainment and Management, Jason Mraz and the largest secondary market ticketing service in the world, StubHub. Why are they using our service? Several reasons. First, the service makes it really fast and easy for a fan to invite a numbeer of his or her friends to a concert or a sporting event and to publicize the event via Twitter, Facebook or MySpace. And getting back to what we were saying (it’s all about the people) there is no better way to promote an event than to get one friend talking to other friends about the event. We help bring to life that powerful conversation among friends.
There’s much more to the service than the basic tools for sending invitations to Facebook and MySpace friends. But I’ll leave those features for another post. The bottom line is very simple: the friend-to-friend communication of our “invite service” helps partners sell more tickets and helps fans connect the events they care about with the friends they care about.

In the business of ticket sellers, Tom Higley points to one phenomenon standing between the artists and venues that put on a show and the uncollected billions in unsold tickets and seats: the problem of the bad friend. In Tom’s description, it’s this bad friend (“Bobby”) who has historically given ticket purchasers pause when buying tickets in a block: Will Bobby show up? If he does show up, will Bobby pay? Will Bobby need to be hunted for weeks in chasing down reimbursement? It should therefore come as no surprise that, for ticket purchasers who need to outlay money upfront, the tendency is to err on the side of the conservative in choosing the number to buy. This phenomenon is one of the many problems that Higley and his company iggli, inc. seek to solve.
Excerpt above taken from Rocky Radar article posted on May 21, 2009. To see the article in it’s entirety, please go to Rocky Radar.
SOME of the recent improvements to iggli’s invite service:
1. New fan-friendly and interactive user interface that makes it much easier to invite friends and coordinate ticket purchases
2. Login via Facebook™ username and pasword and publication to Facebook™ Friends
3. Calendar support to add event dates to personal calendars (Google®, Yahoo®, Outlook® and iCal® are all supported)
4. New iPhone® inspired, sliding interface that helps fans express their intent to participate
5. Group ticketing tools that let an organizer volunteer and coordinate with members of the group to buy tickets more effectively
We look forward to your feedback, and we’d love to hear what you think of the changes.
A visit our partner page (http://iggli.com/blog/partners) shows just how easy signup and setup can be.
Tom Higley
President & CEO
One of our favorite promoters, Nederlander Concerts, has been an extraordinary partner for iggli. The press release says it pretty well:
Since its inception, Nederlander Concerts has been setting trends in the entertainment and music industries. Nederlander Concerts reinforced that reputation this week by adding a pioneering, friend-to-friend invitation service to their on-line ticketing business. “We want to give concert-goers an easy way to connect and make plans with their friends when they want to go to a show,” said Jamie Loeb, Nederlander’s Vice President of Marketing. “We’re excited about the service and how it benefits our patrons and increases ticket sales.”
Jamie Loeb is the embodiment of a great Vice President of Marketing in the entertainment industry. She pays attention to what is happening in the world of concert promotion. But she also has an eye on developments in the tech space. And that helps explain iggli’s invite service on Nederlander Concert sites, including The Greek and The Grove.
iggli’s invite service comes to The Hollywood Bowl . . . thanks to bill silva entertainment!
We’ve just begun the process of rolling out our invite services to artists. The great thing about the service for artists: it works, and it’s free. What does it do? It gives any artist or venue the opportunity to integrate our invite service with their entire database of events. Now whenever a fan sees the invite friends button, the fun begins with one click. Pretty soon fans are using email, Facebook, Twitter and Myspace to invite their friends. Happy fans. And happy artists.
Jason Mraz is the latest artist to begin to use the invite service. The service gives fans a complete set of tools to communicate with their friends about the event, about who needs tickets, and about who will buy them. And it gives artists like Jason Mraz a powerful way to expand word of mouth promotion of the event in a way that generates additional ticket sales. If you are an artist or a venue, you can check out the service at iggli.com/partners/
Gabriel Nijmeh has a passion for music. So when he’s not busy with his day job, he manages the Artists on Twitter List, the definitive guide to artists who have embraced Twitter as a way of communicating with their fans. And there’s more. The list includes all sorts of useful links that will be helpful to artists, including record labels, music bloggers, artist band services, music news, music festivals and more. Much more.
Check it out!
iggli, inc. Is Excited To Announce That Concert Industry Leader, Nederlander Concerts, Has Added The Company’s Pioneering Invite Service To Their On-Line Event And Ticketing Pages And Will Be Promoting The Service Moving Forward. Service Takes The Hassle Out Of Organizing Events For Fans.
Boulder, Colorado (Billboard Publicity Wire/PRWEB ) May 12, 2009 — iggli inc. is excited to announce that concert industry leader, Nederlander Concerts, has added the company’s pioneering invite service to their on-line event and ticketing pages and will be promoting the service moving forward. “We want to give concertgoers an easy way to connect, promote and organize with their friends when they want to go to a show,” said Jamie Loeb, Nederlander’s Vice President of Marketing. “We’re excited about the service and how it benefits our patrons.”
The service gives fans the ability to invite, track and coordinate whether or not they can attend a particular show or event. “Nederlander Concerts recognized the potential immediately and they were able to implement our technology in no time at all,” said iggli CEO Tom Higley. “We’ve been delighted with how savvy they are and how quickly they’ve embraced our service. Both of our companies have a commitment to using technology to better serve the fan and we’re excited to partner with them.”
The unique on-line invite service uses friend-to-friend communication technology that allows fans to coordinate their social activities around a particular event. Ticket sellers, venues, promoters, artists, sports teams and event companies, like Nederlander, benefit by reaching a broader audience and, ultimately, by selling more tickets. Fans benefit by using an easy communication tool to coordinate with their friends. They can also post comments, purchase tickets and share details via partner websites and trusted social networks such as MySpace, Facebook and Twitter.
“Most people won’t go to a show alone. By adding this service, we’re able to help our fans connect the events they love with the friends they want to share them with. It’s awesome for both them and us,” said Nederlander’s Loeb.
When fans log onto the Nederlander Concerts website (www.nederlanderconcerts.com) they simply have to click the green “invite friends” button to take advantage of the service. Everything else is automated from that point on. They can then buy tickets, invite friends and organize who’s going using the simple, Nederlander branded interface.
About iggli inc. – Founded in 2007, iggli inc. is the creator of a web-based invitation service that serves fans and providers in the sports and entertainment ticketing industry. Fans use the service to create invitations for ticketed events, track responses, and create social conversations around an event. Partners, such as ticketing sites, venues, promoters, artists, sports teams and event aggregation sites, use the service to generate more awareness of events and make it easier for visitors to invite friends and buy tickets.
About Nederlander Concerts – Headquartered in Los Angeles, Nederlander Concerts promotes and produces a wide range of quality live entertainment across the Western United States. This boutique event promotion firm exclusively operates and programs the most coveted and awarded small to mid-size venues including the Greek Theatre and the Pantages Theatre in Los Angeles, the Santa Barbara Bowl, the Grove of Anaheim, and the San Jose Civic Auditorium. In addition, the company promotes events at third party arenas, theatres and clubs in markets throughout California, Arizona, and Colorado.